Around 18 years of experience in financial industry, with 16 years in software quality and service improvement. His expertize spans across multiple areas like Project Management, Service Management, LEAN, Six Sigma, BPM, CMMI, Metrics, Defect Prevention and Training. He has successfully executed consulting engagements in US, Europe, Africa and Asia Pacific and enabled customer to achieve set business goals. His consulting & advisory services required him to work closely with business leadership teams, managers, operation teams and 3rd party vendors.
Amit has been working with SunGard (now FIS) for the past 7 years and helped various Business Units to enable and improve their product quality, service quality and customer engagements. He is Specialised in - Lean, Kanban, Agile Scrum, Six Sigma, ITIL, Project and Programme Management, CMMI, CMM, BPM and ISO.
Appraising Agility - the KMM way
Systems are all around us. We exist as a part of one or more systems and interact with multiple systems every day. How do we identify a system and why is it imperative for us to understand the systems around us? How can we differentiate between a collection and a system? When it comes to transformation in the way of working, the stakes are high. The organisation needs to be visualized as a dynamic system with interactions between the different elements.
This session helps you in taking the first step towards becoming "System-Wise". We shall see the basics of system thinking and how its application to design of an agile transformation journey can create a positive impact.Systems Thinking has been said to be one of the most important management competencies of the 21st century.